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When words are difficult

Illustrated Story B17, with a text transcript.

Read story B17: When words are difficult (image and text)
Six-panel illustrated story, When words are difficult. Sami, a young British Arab man, is recovering in intensive care. His sister explains that Arabic is his first language and that his confusion is new. A professional interpreter joins the nurse. They check communication and assess him with language needs in mind. His sister reassures him. All dialogue is shown in English for readers. Footer: Delirium assessment needs communication the person can understand.

A language barrier can make a frightening hospital stay harder. It should not be mistaken for delirium, or prevent a new change being checked by a doctor or nurse.

Tell staff which language the person understands best and how they usually communicate. Ask for a professional interpreter when one is needed. Hearing, vision and illness can also affect communication. Families can share familiar words and reassurance without being expected to replace an interpreter for important conversations about care.

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Story text

  1. Panel 1. Sami is recovering in intensive care.

  2. Panel 2.

    • Lina: Arabic is his first language. This confusion is new.

  3. Panel 3. A professional interpreter joins them.

  4. Panel 4.

    • Nurse: Can he hear us clearly?

  5. Panel 5. Assessment takes language and communication into account.

  6. Panel 6.

    • Lina: I’m here, Sami. They’re helping you.

Bottom band. Delirium assessment needs communication the person can understand.

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