Read story B01: Please look again (image and text)
If a sudden change in your relative's thinking or behaviour has not been assessed, you can ask again. Say what has changed, when it began, and what they were like before. Use the word delirium.
If you still have no clear response, ask to speak to the nurse in charge and ask who will check the person, and when. You do not need to diagnose the problem yourself. If they are getting worse, ask for urgent help immediately.
Story text
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Panel 1. Yesterday, after surgery.
- Ken: How was your day?
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Panel 2. Today.
- Ken: Where am I?
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Panel 3.
- Mei: Yesterday he was chatting. Now he's confused and can't follow a conversation.
- Nurse: He's probably tired after surgery.
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Panel 4.
- Mei: This is a sudden change. Could he be assessed for delirium now?
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Panel 5. If your concern isn't being addressed, ask again.
- Mei: Please could I speak to the nurse in charge?
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Panel 6.
- Nurse in charge: I'll arrange a medical assessment now.
Bottom band. Concerned about delirium? Ask again if you have not been heard.